Four tabs
per alert
The match, the list, the customer file and a translation tool.
By role
A queue worth working
You are measured on cleared alerts. This is the tooling that removes the noise before the queue, and puts the evidence next to the match.
What you switch on
What the analyst needs switched on
Everything that removes a tab from the decision.
Why this matters here
Most of your day is spent proving a negative.
Ninety-five percent of alerts are not the person on the list, and finding that out takes four tabs, a translation and a guess about which field matched. The work is not hard. It is repetitive in a way that hides the one that matters.
Same pattern
cleared a hundred times
No way to clear the pattern, only the instance.
Score only
no reason
A number without the matched field is a guess with a decimal point.
−66%
Alerts after resolution
1
Screen per decision
5
Writing systems handled
0
Tabs to open per alert
Week · Sideways
Scroll to advance
A week in the job
-
Step 01
Monday: the queue you inherit
Ranked by score, grouped by customer, reason on the row. Auto-cleared deltas never arrive.
-
Step 02
One screen per alert
Matched field, list, source text and the original language side by side with the translation.
-
Step 03
Clear the pattern, not the row
Once tuned, a whole match pattern clears at once — and the clearance survives the next list update.
-
Step 04
Escalate in one action
The case opens with the evidence already attached; the MLRO reads rather than reconstructs.
complead / alerts
- Open34
- Auto-cleared overnight211
- Unassigned2
complead / alerts / detail
- Matched fieldname + DOB
- ListEU consolidated
- Sourceoriginal retained
complead / alerts / bulk
- Pattern cleared84 alerts
- Survives updatesyes
- Reason coderecorded
complead / cases / new
- Escalated3
- Evidence attachedautomatic
- Time to escalate40 s
Queue
Read
Clear
Escalate
What you answer to
What your decisions have to carry
The quality bar is not speed. It is whether someone else can read your decision in three years and understand it.
Read the compliance guides
Supervisor
Reason code on every disposition
Per alert
MLRO
Escalation within the internal SLA
Per case
Auditor
Evidence retained with the decision
5–10 years
Policy
Four-eyes approval on clearances
Per clearance
Case study · Banking
Read the case study
An analyst team that stopped growing with volume
Entity resolution removed most of the queue, pattern clearing removed most of what remained, and the team handled twice the customer base with the same five people.
−66%
Alerts per month
2x
Customers per analyst
40 s
Median escalation
Cross-family links
Where teams like yours go next
FAQ
Before you ask us
Will I see why something matched?
Yes — the matched field, the list it came from, the score band, and the source text in its original language.
Can I clear a pattern rather than a row?
Once a pattern is tuned, yes. The clearance attaches to the name and survives the next list update.
What about non-Latin names?
Original script and translation appear side by side; nothing is normalised away before you see it.
How long does escalation take?
One action. The case opens with the evidence already attached.
Work a real queue for twenty minutes
We will load sample alerts from your sector and let you clear them. That is the whole demo.
3,000+
Data sources checked
220+
Countries covered
15 min
Always real-time data