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Remittance

BPN

A remittance provider moved customer onboarding onto Complead and now focuses reviewer time on real risk instead of false positives.

Türkiye AML Client Screening
24/7 Transfers screened
Real-time Alerts
Fewer False positives

About the story

BPN moves money to millions of people in minutes, even nights, weekends and holidays, no bank account needed, and carries international transfers in partnership with Western Union. But screening every customer manually at onboarding was slow and high-risk, and clashed with an experience where speed is the whole point.

With Complead, onboarding screening became automatic and seconds-fast through a powerful API. Real-time alerts and whitelisting cut false positives so the team focuses on real risk, while a clear audit log keeps BPN compliant with both local and global AML regulations, without adding friction.

"With Complead we offer fast, easy, secure onboarding. We focus on real risks, not false positives, meeting our AML obligations and our customers' expectations."

Arda Akay · Head of Compliance, Risk & Internal Control, BPN

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